Shopify Maintenance & 24/7 SLA Support
E-commerce never sleeps. AeroCodix provides continuous 24/7 technical monitoring, third-party app conflict resolution, Core Web Vitals optimization, and dedicated developer hours to ensure zero revenue downtime.
Proactive Engineering Support That Protects Your Bottom Line
We don’t wait for things to break. We actively monitor your checkout funnels, audit third-party script bloat, update theme dependencies, and build promotional campaign landing pages on demand.
How We Deliver Shopify Maintenance & 24/7 SLA Support
A disciplined, predictable 4-phase agile engineering roadmap with transparent weekly milestones and zero surprises.
Store Audit & Telemetry Installation
Conducting full theme code audit, identifying app bottlenecks, and setting up automated 24/7 uptime and checkout monitors.
- Store Health & Speed Audit Report
- Synthetic Monitoring Bot Setup
- Slack/Teams Incident Escalation Channel
- Dedicated Jira Board
Remediation & Performance Stabilization
Stripping out orphaned app code, deferring render-blocking scripts, optimizing images, and fixing outstanding UI bugs.
- Clean Theme Codebase
- Lighthouse Performance Lift
- Resolved Bug Backlog
- Baseline SLA Metric Setup
Continuous Monthly Support Sprints
Executing weekly developer tasks: launching seasonal landing pages, adding custom cart promotions, and A/B test variations.
- Bi-Weekly Sprint Releases
- Same-Day Urgent Bug Triage
- Marketing Landing Pages
- Monthly Velocity Reports
Flash Sale War-Room & Quarterly Reviews
Live developer war-room support during Black Friday / Cyber Monday sales and quarterly e-commerce conversion roadmap reviews.
- Live Event War-Room Coverage
- Quarterly Tech Strategy Roadmap
- Shopify API Deprecation Upgrades
- Continuous SLA Guarantee
The Challenges We Solve
Translating complex architectural hurdles into measurable bottom-line business advantage.
Checkout Breakdowns During High-Traffic Promotions
Automated 24/7 synthetic checkout test bots checking live payment gateways every 5 minutes.
Third-Party Apps Dragging Down Page Speed
Monthly script audit and lazy-loading non-critical tracking pixels.
Slow Developer Turnaround for Seasonal Campaigns
Dedicated weekly retainer hours with same-day sprint turnaround for promotional banners.
Core Deliverables & Specifications
Modular engineering building blocks tailored for high throughput, security, and scalability.
24/7 Synthetic Checkout Monitoring
Automated bot monitors testing add-to-cart, cart drawer, and checkout gateway functionality.
Continuous Core Web Vitals Tuning
Monthly asset optimization, unused CSS stripping, and lazy-loading tuning.
On-Demand Feature Development
Building custom promotional banners, landing pages, and popup integrations.
App Conflict & API Maintenance
Troubleshooting breaking third-party app updates and Shopify API version deprecations.
24/7 Real-Time Store Health Monitoring & Flash-Sale Ops Lab
Our dedicated engineering pods build with strict architectural rigor. Every component is subjected to automated regression checks, load simulations, and zero-trust security audits to guarantee continuous operational excellence.
The Engineering Stack
We deploy industry-leading technologies vetted for speed, security, and long-term maintainability.
Monitoring Tools
Development
Performance
Communication
Frequently Asked Questions
Have questions about engagement models, delivery timelines, or technical specifications?
What is your response time for emergency checkout outages?
For critical P1 emergencies (e.g. checkout broken or store offline), our dedicated on-call engineers respond within 15 minutes 24/7/365.
Can unused monthly retainer hours roll over?
Yes! We offer flexible rollover policies for retainer hours so you can bank engineering capacity ahead of major seasonal sales events like BFCM.
Let's Build Something Extraordinary
Tell us about your project roadmap, timeline, or engineering needs. Our technical architects will respond with a tailored proposal within 24 hours.
Our Office
⚡ Guaranteed Response SLA
Every inquiry is reviewed directly by Usman Ali and our Principal Solutions Architects. You will receive an initial technical feasibility response in under 24 business hours.